Service policy

Privacy policy for Zamana.online

At zamanaonline.shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Shopify store at [www.zamanaonline.shop].

By using our site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Personal Information

When you make a purchase or interact with our store, we may collect personal information such as:

  • Name
  • Email address
  • Billing and shipping addresses
  • Phone number
  • Payment information (e.g., credit card details, which are securely processed by third-party payment processors)

1.2 Automatically Collected Information

When you access our site, we may automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Browsing behavior on our website (e.g., pages visited, time spent on site)

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. Cookies help us:

  • Analyze website traffic
  • Personalize content and ads
  • Remember your preferences

You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use your information to:

  • Fulfill orders and provide customer support
  • Process payments securely
  • Send updates, order confirmations, and promotional messages (with your consent)
  • Improve our website and customer experience
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. However, we may share your data with:

  • Service Providers: For payment processing, order fulfillment, and website hosting
  • Marketing Partners: To deliver targeted advertisements (with your consent)
  • Legal Authorities: When required by law or to protect our rights

4. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to the personal data we hold about you
  • Correction: Request corrections to your information
  • Deletion: Request deletion of your personal information, subject to legal obligations
  • Opt-Out: Opt out of marketing communications at any time

 

5. Data Security

We take reasonable precautions to protect your information. However, no transmission or storage method is 100% secure. By using our site, you acknowledge this inherent risk.

6. Third-Party Services

Our store may link to third-party services, including Shopify, payment gateways, and shipping providers. We are not responsible for the privacy practices of these third parties.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect information from children.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated "Effective Date.

Thank you for trusting Zamana.online.shop. We value your privacy and strive to protect your personal information.